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The Pro's Guide to Bulletproof Email Deliverability
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Welcome To The Clever Letter!
Every Saturday, we’ll share an actionable lead generation guide that’ll help get your first (or next) 100 customers so you can take your business to the next level. This newsletter will remain Free forever. We hope you enjoy!
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Are your emails vanishing into the inbox abyss?
It's a frustrating reality for too many business owners.
You pour effort into your campaigns... only to have them silently blocked and filtered.
But it doesn't have to be this way.
There are proven strategies, tactics used by the pros, that ensure your messages land where they belong – in front of your potential customers.
Imagine boosting open rates, driving more clicks, and ultimately, seeing better results from your email efforts.
That's the power of bulletproof email deliverability.
And I'm about to reveal the top 5 techniques that will make that happen.
But first, ask yourself:
Are you constantly battling to reach even a fraction of your contact list?
Do you worry about landing in the spam folder instead of the inbox?
Are you tired of seeing low open rates and lackluster engagement?
If you answered "yes" to any of these, it's time for a serious deliverability upgrade.
Let’s dive in:
1. Properly configure sending domains:
Use dedicated domains and set up SPF/DKIM records to authenticate your sending reputation.
Dedicated Sending Domains: Avoid using your primary company domain (e.g., [invalid URL removed]) for bulk email campaigns. Instead, set up a subdomain specifically for outreach (e.g., [invalid URL removed]). This isolates your marketing email reputation from your core business communication.
SPF (Sender Policy Framework): This DNS record specifies which IP addresses are authorized to send emails from your domain. Properly configuring SPF helps prevent email spoofing and demonstrates legitimacy to inbox providers.
DKIM (DomainKeys Identified Mail): DKIM adds a digital signature to your emails using cryptographic keys. This signature verifies to receiving servers that the email content hasn't been tampered with in transit, boosting your trustworthiness.
Technical Note:
Setting up SPF and DKIM requires accessing your domain's DNS settings.
Your email service provider or domain registrar should have guides to help you through this process.
Why it Matters:
A properly configured sending domain with SPF and DKIM demonstrates that you are a responsible sender and not a spammer.
This is essential for building trust with inbox providers and ensuring your emails actually land in your prospects' inboxes.
2. Maintain a Healthy Sending Reputation:
Your reputation is a score assigned by inbox providers (like Gmail, Outlook) that tracks your sending history.
Avoid bulk sending to unengaged contacts, minimize spam complaints, and keep your bounce rates low to maintain a positive reputation.
Unengaged Contacts: Don't just blast emails to giant lists. Regularly clean your lists, removing inactive subscribers who haven't opened or clicked in a significant time. Sending to uninterested people lowers open rates and increases spam complaints.
Spam Complaints: This is the number one way to destroy your reputation. Ensure your messages are relevant, valuable, and that you always offer a clear unsubscribe option. If people can't easily opt-out, they're more likely to hit the "spam" button.
Bounce Rates: There are two types of bounces:
Hard Bounce: Permanent failure (invalid email address, the domain doesn't exist). Remove these immediately to keep your list clean.
Soft Bounce: Temporary issue (full inbox, server problems). Monitor these, and remove addresses after multiple soft bounces.
Positive Signals: It's not just about avoiding negatives. High open rates, clicks, replies, and recipients moving your emails from spam/promotions to their primary inbox all boost your reputation.
Your sending reputation is like your email credit score.
Poor practices damage it, making it increasingly difficult to reach inboxes.
A strong reputation, however, indicates to inbox providers that you are a trustworthy sender, improving your chances of landing where you want to be – in front of your potential customers.
Pro Tip:
Utilize a sender reputation monitoring tool to track your scores and receive alerts if issues arise.
3. Carefully compose email content
Personalize messages and avoid spam trigger words so recipients open then engage.
Beyond Basic Personalization: Don't just insert a name with a mail merge tag. Research your recipients. Reference their company, industry, a recent blog post they authored – something that shows you've done your homework. This demonstrates genuine interest and makes them more likely to open your email.
Ditch the Hype: Over-the-top sales language, excessive exclamation marks, ALL CAPS... these scream "spam" to inbox filters. Focus on providing value and communicating clearly.
The Spam Word Blacklist: Certain words and phrases are red flags. "Free," "guarantee," "urgent" – these are the usual suspects. There are online resources that list common spam trigger words to avoid.
Subject Line Matters: This is your first impression. Keep it short, pique curiosity, and avoid misleading or clickbait tactics. The goal is to get the open without triggering suspicions.
The Power of Storytelling: Humans are wired for stories. Instead of just listing features, illustrate how your product or service solved a problem for someone similar to your prospect. This creates an emotional connection that drives engagement.
Email filters are becoming increasingly sophisticated.
Spammy-looking content won't just get you blocked; it'll also hurt your sending reputation long-term.
By crafting genuine, value-driven messages, you're more likely to both reach the inbox and inspire your recipients to take action.
4. Utilize warm-up processes:
If you have a new domain or IP address, gradually ramp up your email volume over time.
This signals to inbox providers that you're a legitimate sender and helps establish trust.
Why New = Suspicious: Inbox providers like Gmail are constantly battling spam. A brand new domain or IP with no sending history sending out large volumes of email raises red flags. They're likely to block or filter your messages aggressively.
Building Trust Organically: A warm-up process mimics the way a real person's email usage would grow naturally. Start with small batches of emails to highly engaged contacts (friends, colleagues, etc.) who are likely to open and reply. Gradually increase the volume and recipient pool over several weeks.
Positive Signals are Key: It's not just volume, it's engagement. High open rates, clicks, and replies during warm-up send strong signals to inbox providers that your emails are wanted and expected.
Tools to Automate: While you can warm up manually, there are specialized email warm-up tools that automate the process, adjusting sending volumes and even simulating engagement to speed up the process.
A rushed approach with a new domain or IP can permanently damage your reputation before you've even started.
A proper warm-up builds a positive sending history, making it far more likely that your future campaigns will reliably land in inboxes.
Pro Tip:
Even established domains/IPs might benefit from a "re-warm-up" if they've been inactive for a while or if you make major changes to your email volume.
5. Build high-quality contact lists:
Target verified, accurate email addresses that inbox to maximize deliverability.
Beyond Opt-ins: Just because someone permitted you doesn't mean their email is good. Purchased lists, scraped emails, or old, unmaintained contact databases are littered with problems:
Invalid Addresses: These cause hard bounces, instantly damaging your reputation.
Spam Traps: These are fake email addresses set up by inbox providers to catch bad senders. Hitting one blacklists you.
Unengaged Recipients: People change jobs, abandon email addresses, or simply lose interest. These hurt your open rates and increase the likelihood of spam complaints.
The Value of Verification: Utilize email verification services that check addresses in real-time to confirm they exist and are active. This saves you from tons of potential problems down the line.
Targeted = Engaged: The best contact list isn't just about clean data; it's about the right people. Focus on building a list of prospects who genuinely fit your ideal customer profile. This leads to higher open rates and lower unsubscribe rates – all positive signals for inbox placement.
List Hygiene is Ongoing: Even the best lists degrade over time. Regularly remove inactive addresses and use re-engagement campaigns to identify those who are still interested.
A huge list full of bad addresses is worse than no list at all.
Poor list quality leads to bounces, spam complaints, and low engagement.
This torpedoes your deliverability, making it that much harder to reach the people who actually do want to hear from you.
Final thoughts
These strategies aren't just a nice-to-have, they're the foundation of successful email marketing.
Neglect your deliverability, and your campaigns vanish into the digital void.
Invest in it, and you'll finally see the results you deserve.
The choice may seem obvious, but change isn't always easy.
Start with one technique from this guide and build from there – your bottom line will thank you.
Talk soon,
Nick
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